Shipping policy

Dispatch

Orders are usually dispatched on the next working day (Monday to Saturday, excluding public holidays).

Delivery Time

• Metro cities: 3-5 working days after dispatch
• Rest of India: 5-7 working days after dispatch

Delivery times are estimates from our courier partners and may vary during festivals, weather disruptions or for remote pincodes.

Shipping Charges

Shipping is free on all orders within India.

Cash on Delivery

Cash on Delivery (COD) is available on all serviceable pincodes. We may call or WhatsApp you to confirm COD orders before dispatch.

Order Tracking

Once your order ships, you will receive tracking details by SMS and email. You can also WhatsApp us at +91 98785 79226 for an update.

Shipping Area

We currently ship within India only.

Damaged Packages

If your parcel arrives damaged or tampered with, please share photos (and an unboxing video if possible) within 48 hours of delivery on WhatsApp +91 98785 79226 or at support@ruhbat.com. We will arrange a replacement or full refund.